Quality systems supporting our staff to lead, drive and model the behaviours to enhance Person-Centred, Co-ordinated, Right and Safe Care are grouped under five headings (or pillars) with ‘Patient First’ at the centre:
- Patient First … partnering with consumers to plan, deliver, evaluate and improve best care
- Leadership … leading the governance and culture of best care within integrated and outcome focused committee and organisational structures
- Process … the translation and monitoring of external standards and best available evidence into process and practice
- Workforce … supporting the capability of staff to plan, deliver, evaluate and improve best care
- Improvement … purposeful information collection, monitoring, practice improvement and risk management from incidents, audits and indicators
Have a look below at our Top 10 Tips for using our Quality Systems, download the PDFs to share with you staff via email, or print them off and display in tea rooms and high traffic areas.
You can hear more about Quality Systems and Best Care Practices on Western Health’s Live Best Care site.
